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FAQ

Where do you ship to ? 
We ship worldwide. 


How much does the shipping costs ? 
We ship worldwide for FREE!

Duration of Shipment to Arrive
West Malaysia = 6-9 Working Days.
East Malaysia = 6-9 Working Days.
Philippines = 12-25 Working Days.
Thailand/Brunei/Saudi Arabia/Dubai/Singapore & other  asia  countries = 10-20 working days
United States/United Kingdom/Canada/Australia/New Zealand & other countries = 10-20 working days.
 
All shipments include tracking number.
 

What are the payment options ? 
We accept payment via PayPal or Maybank2u Pay & all local Malaysian banks.
You can transfer the money from your PayPal account (if you have one) or pay directly with your Credit or Debit Card.
PayPal accepts VISA, MasterCard, American Express, Discover and E-Check. 


Where can I track my order?
Please visit this LINK to learn how to track your order(s).


When will I get my order ? 
All orders are shipped within 3 business days. If an item is not in stock, it can take up to 5 days until we can ship it. 

Are all items in stock ? 
We stock about 90% of all the items shown on our site with the remainder having a 2-3 day wait.
Of course, some items will be unavailable from our supplier as well, but we strive to maintain a discourse with them to avoid this problem. 


Why are they so cheap ? 
We can offer them at such discounted prices because we are selling directly from our wholesale warehouse in Asia. So, we don't have to pay the rent for a store and don't need to maintain a staff of salesmen.

Are all items boxed ?
All of our items comes with a bubble wrap and manuals unless stated so in the item description.

What is your return policy ? 
Because we work on low margins we do not allow returns for a refund. We will accept only defective items for replacement.
If we can't replace an item (for example, when it is out of stock), you will get a full refund. Liberal return policies are given at retail stores, but not very common in the wholesale industry. 


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